April 06, 2010

Monitoring employees use of social services

A U.S. service Alerts automatically when employees violate the rules.

Teneros is an American company that offers net cloud related to disaster preparedness and communication, including by "disaster recovery as a service" for Microsoft Exchange.
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Last week, Teneros announced a new service, named "Social Sentry, which monitors employee use of social services, and alerts automatically when it detects violations of company rules for the use of these services.
Among the motives for companies to monitor employees' use of social services is to prevent the spread of sensitive information, ensure proper hiring processes, prevent legal risks and prevent damage to your brand.

Social Sentry is currently able to deal with Twitter and Facebook, and will by summer expanded to deal with Youtube, MySpace and LinkedIn. The service automatically detects when employees are active on these services and monitors continuously all use, whether from private computers and cell phones. The company sets the rules for self-monitoring and notification, monitoring and control through a separate portal. There are special tools for reporting and user analysis.
The service requires no local installation of software or hardware company, and may be ready for use one hour after the order. The cost varies from 2 to 8 dollars per employee per year, depending on how intense surveillance is.
Teneros specifies that only the Social Sentry can monitor the public use of social services. It has no ability to tap private information, i.e. information that only a limited group has access to. Beautiful secrets you via Facebook, Social Sentry can not interfere if you just let your "friends" see it.

Social Sentry is not an alternative to security products to prevent data leaks from internal systems, including by barring the transfer of sensitive information over social services. The Israeli IT security company Check Point bought in November last year, an extensive database from Face Time Communications, to add it as a basis for new products in the surveillance and regulation of access to Web 2.0 applications like Facebook, MySpace and Youtube.
These products will, among other things, to avert that documents with sensitive information can be smuggled out of the company through Facebook.
Last autumn a survey showed that two of the three companies provided their employees' use of social services, also at the time: Only one in four companies had a systematic monitoring, through its security department. If Social Sentry and similar services, turn on, this proportion will increase.
Social Sentry is currently in beta. The service is expected to be market ready by the end of April.
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